Pro Users have the ability to export full or partial threads from any Direct Message, Private Group or Public Channel they are a member of. This is the easiest and most straightforward method. See the solution articles below for instructions.
If the agency head or authorized designee is a Basic user, they can submit a request for us to extract the information from the server in order to fulfill legal requirements for a fee.
To submit data export requests, email support@bridge4ps.app.