On the login screen, select “Forgot your Password” below the username field and enter your username or email address (all lowercase) to receive a password reset code.
If a cell phone number is on file, the reset code will be texted. Otherwise, it will be emailed.
Passwords are case sensitive and must contain a minimum of 8 characters including:
- (1) Capital letter
- (1) Lowercase letter
- (1) Special character (avoid using @ for the character)
- (1) Number